Efficiency and effectiveness importance

1. Management was a classical tradition. Later on it changed to human resources. Where as it includes Efficiency and Effectiveness. Again it shifted to human relation.
2. Marry Foley introduced the system of Human resources and she is called as "Mother of the Management".

Efficiency and Effectiveness matrix:

1. It is a service dominated economy doing things rightly refers to efficiency.
2. where as in effectiveness doing right things.

Example: Here we consider the  example of a doctor operating the patient considering the condition and state of the patient is called effectiveness.

3 Theories:

• Here, we see how the people are treated in each of the theory. 

1. Theory-X:

• It is a British theory, where people don't listen to anyone and they don't want to work.Which is assigned to them.

      2. Theory-Y:

• It is American theory, where they do work whatever, we assign to them.

      3. Theory-Z:

• It is German theory, where the people put system in place.

Recent trends:- Contingency view

• In these every situation is unique and the Manager must determine what method will work.And the Manger should identify the key contingencies for the current situation. 
• Here we have 3 points 

• Contingency view:

1. It means having an alternative way and never be neglected.

• Universalist view:

1. Here, Single solution for single problem  that is Universalist view.

• Case view:

1. Here,  every situation is unique we can't compare one with the other.

By
P. Bhagya sree
171261.