Negotiations
1. Negotiation is the process of communicating back and
forth, for the purpose of reaching a joint agreement about differing needs or
ideas.
2. It is a collection of behaviours that involves
communication, sales, marketing, psychology, sociology, assertiveness and
conflict resolution.
3. A negotiator may be a buyer or seller, a customer or supplier, a boss or employee, a business partner, a diplomat or a civil servant. On a more personal level negotiation takes place between spouse’s friends, parents or children.
3. A negotiator may be a buyer or seller, a customer or supplier, a boss or employee, a business partner, a diplomat or a civil servant. On a more personal level negotiation takes place between spouse’s friends, parents or children.
Note : Negotiation is not Bargaining.
- Win-Lose
- Lose-win
- Win-win
- (Lose-Lose)*
Types Of Negotiation
1. Distributive Negotiation
2. Integrative Negotiation
1. Distributive
Negotiation
(a) Parties compete over the distribution of a fixed sum of
value. The key question in a distributed negotiation is “Who will claim the
most value?” A gain by one side is made at the expanse of other.
(b) The Seller’s goal is to negotiate as high a price as
possible; the Buyer’s goal is to negotiate as low a price as possible.
(c) Thus, the deal is confined: there are not much
opportunities for creativity or for enlarging the scope of the negotiation.
2. Integrative Negotiation
(a) In Integrative
Negotiation, parties cooperate to achieve maximize benefits by integrating
their interests into an agreement. This
is also known as a win-win negotiation. The key questions is: “How can the resource best be utilized?”
(b) Integrative
negotiations tend to occur in following situations:
• Structuring
of complex long-term Strategic Relationships or other collaborations.
•When the
deal involves many financial and non-financial terms.
(c) In an integrative
negotiation,, there are many items and issues to be negotiated, and the goal of
each side is to “create” as much value as possible for itself and the other
side.
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