CONTROL :
To achieve the desired result, every management function and activity has to be planned and controlled. Control is as important as planning. Process of control is different for different activities. Control should be linked to the strategic goals of the organisation. It involves the process for ensuring that the behaviours and performance conform to an organisation's standards, including rules, procedures and goals.
The purpose of controlling is to favourably influence the outcomes by controlling what people in the organisation do or decide. Planning and controlling are interrelated because without planning, controls are not possible.
Control process involves 3 steps :
- Establishment of Standards: Standards are criteria of performance which is set according to the plan to be achieved. The purpose of standards is know what to do, when and where to do, and what is desirable. This inturn helps the managers to control the process.
- Measure of performance: Measurement helps in ensuring performance which implies that all plans should be made measurable in order to judge performance against set standards.
- Correction of deviations: Corrective actions are at the centre of not only controlling system but also the management system. Managers must be able to control and guide the events to lead to the desired results as per the plan made.
CORRECTIVE CONTROL MODEL
- Define the system
- Identify the key characteristics
- Set standards
- Collect the information
- Make comparison After making comparison, if you are satisfied then continue with it.
By
Dara Sahithi
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